Managing People - Half-day and One day


Participants will be able to understand the principles and strategies of leading and managing people and apply the skills to achieve a better work environment with increased co-operation and productivity from colleagues.


  • Self understanding
  • Empowering others
  • Leadership/Management styles
  • Listening and questioning skills
  • Communication and interpersonal relations
  • Creating a positive team climate
  • People skills and supervision
  • Assertive skills
  • Managing differences
  • Giving and receiving feedback
  • Develop a personal plan to monitor one aspect of increased cooperation and productivity in the workplace
  • Develop a plan for individuals and the team to increase cooperation and productivity with specific strategies, time frames, outcomes and evaluation